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Rachel Grove
2/02/2023 - Google
Kevin came out in a timely manner to assess our furnace when it stopped working. He was honest and made sure to check everything out. I figure with the age of our furnace it was dead when it stopped working Thursday AM. An hour after Kevin diagnosed our furnace as needing to be replaced, Ben came out and priced everything out. He was upfront about pricing and explained everything really well to us. He was also very quick with all his work which was appreciated. Grant and Jake were both very professional and considerate. They worked efficiently to get our HVAC replaced when our 31 year old furnace died and we needed heat in our home before a cold snap for ourselves and our baby. We had heat by 3pm on Friday after they worked all day to get it up and going which was great turnaround time in my opinion. Both of them were thoughtful when it came to shoe covers on our carpet and putting drop clothes down to minimize dirt in and out. Grant came back Monday to finish things up and went through all the details with me in terms I understood having no HVAC knowledge. Overall A1 United Heating Air and Electrical did an excellent job.
Suzie Johnson
1/27/2023 - Google
I have NEVER had such great customer service and I was a vice president of a corporation....Jared was...THEEEEE MAN....HARDEST WORKING AND SOOO PROFESSIONAL AND TREATED YOU LIKE YOU WERE Important!!!!! ID HIRE THEM IN A HEARTBEAT AGAIN AND ABSOLUTELY HIGHLY RECOMMEND THEM!!!!!!